Terms and Conditions

1. Services Overview

Effective Software Solutions provides affordable, high-quality custom software solutions. Projects are developed by our team of highly skilled professionals with extensive industry experience. Our services are suitable for both small-scope and complex projects, with a collaborative and efficient development process.

Each service engagement will be defined in a separate agreement (or proposal), outlining:

• Scope of work and deliverables
• Timeline and milestones
• Payment terms and pricing
• Any additional responsibilities on both sides

2. Client Responsibilities

To ensure a smooth engagement, you agree to:

• Provide timely, clear communication and relevant information for the project
• Respond to requests for feedback or input during development
• Use any software or digital materials provided in accordance with the agreed terms
• Not reverse-engineer, resell, or misuse our work without prior agreement
• Provide necessary feedback throughout the project timeline to ensure deliverables meet your expectations

If your lack of participation causes delays, we may adjust timelines or pause the project.

3. Intellectual Property & Usage Rights

Unless otherwise agreed in writing:

• You will own the final deliverables (code, designs, content) upon full payment.
• We may retain the right to reuse generic parts of the solution (e.g., code snippets, frameworks) for educational or internal reuse.
• We reserve the right to showcase non-confidential parts of the project in our portfolio or as case studies.
• If the project includes licensed third-party tools or content, you are responsible for complying with their terms.

4. Confidentiality

We respect your privacy and confidentiality. Both parties agree to:

• Not disclose or misuse any confidential information shared during the project
• Use confidential information solely for the purpose of completing the project

Exceptions apply for information that becomes public or is legally required to be disclosed.

5. Payment Terms

• Pricing is fixed or hourly, as specified in your project agreement.
• Payment may be required in full upfront or split into milestones.
• Late payments may incur interest charges of up to 20% or delay project progress.
• If the project is cancelled early by you, partial refunds may be considered at our discretion based on work completed.

We process payments through secure third-party systems. Taxes, if applicable, are your responsibility.

6. Project Completion & Termination

On termination, we will:

• Deliver any work completed to date (if payment has been made)
• Cease all further development or services

No refunds will be provided for completed milestones.

7. Disclaimer & Limitation of Liability

Regarding our services:

• We strive to deliver high-quality solutions that meet your requirements.
• We are not liable for indirect damages unless caused by gross negligence or willful misconduct on our part.
• Our liability under this agreement is limited to the amount you paid us for the specific project, except in cases of intentional breach or gross negligence.
• You are responsible for testing and validating any software before using it in production environments.

8. Legal & Dispute Resolution

These terms are governed by the laws of Republic of Bulgaria.

Any disputes will first be addressed in good faith between both parties. If unresolved, disputes may be submitted to mediation or arbitration in Sofia, Bulgaria.

9. Updates to Terms

We may occasionally update these Terms. Any material changes will be posted on our website and, where possible, we will notify you by email. Continued use of our services after such updates constitutes your acceptance of the revised terms.

10. Contact Us

If you have questions or concerns about these Terms, please contact: